Inside Sales Associate

Key Responsibilities:

• Utilize your sales abilities to secure appointments, make sales, or gather information from both assigned and acquired leads.
• Perform daily telephone prospecting and lead generation to acquire new clients from diverse sources.
• Schedule appointments for Listing & Buyer Specialists.
• Input/manage client & lead databases.
• Conduct lead follow-up & nurture leads until appointments are set.
• Set daily and weekly goals.
• Continuously evaluate conversion rates and achieve performance milestones.
• Willing to be accountable for goals and results.
• Manage contact database system, cultivating and managing new and existing leads to convert into Listing & Buying opportunities.
• Use platforms provided by the client for lead generation.
• Hand off HOT leads that need additional conversation to a team member/agent whenever possible.
• Submit daily reports on calls, conversations, and set appointments.

Requirements:

• Possesses a clear and understandable voice and neutral accent.
• Communicates effectively with superiors and customers, in written and verbal form.
• Previous sales or cold calling experience is a plus, but not required.
• Practices, memorizes, and internalizes telephone scripts.
• Ability to block out distractions and listen intently to the conversation that is occurring.
• Creates a sense of comfort and familiarity through their ability to build rapport and confident phone presence.
• Excellent organizational and time management skills.
• Results & detail oriented, high achiever, organized, and systematic.
• Basic to advanced command of computers, various software programs and navigating the Internet.
• Maintain highest confidentiality and data security, adhering to company policies and procedures.
• Capable of working during US hours.